
Creating Workplace Experiences Requires A Hospitality Platform To Make Your Brand Shine

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What We Do
Hospitality WorkX partners with high-performing leaders and their teams to develop essential skills and cultivate environments that produce maximum impact. With more than 30 years of global experience leading teams and transforming real estate portfolios, we combine proven, data-driven analysis with innovative leadership development to create bespoke hospitality solutions to business problems.
Balancing strong analysis and logic with a real understanding of an organization’s culture and goals, we excel at establishing a foundation of trust. Our work in helping organizations reach their goals begins day one, as we partner with leadership teams to create and foster an environment where each and every team member is inspired, encouraged and driven to full potential toward a common goal.
At Hospitality WorkX, we are keen communicators with the storytelling talent to conceptualize and articulate the big picture, while honing in on the necessary details that truly propel goals forward. Our diverse experience across multinational organizations and exceptional track record of managing critical, cross-function business initiatives have resulted in positive ROI, enhanced employee engagement, productivity and retention, real estate optimization, operational and financial success, and organizational efficiencies. Combining true engagement with teams and partners at every level leads to strategic solutions and large scale, enterprise-wide transformation for our clients.
By combining strong market and analytic viewpoints with high integrity and a values-driven approach we lead companies to the highest level of performance. It’s the key to achieving their financial and cultural goals.
The Path Forward
Here's how we work to help you
We have the tools and experience to be able to leverage and build solutions that help you.
We will propose and develop comprehensive solutions to fit your needs for innovation, productivity and employee satisfaction with tangible deliverables and benefits.
Learn and Listen
Analyze business goals, current practices, utilization and engagement surveys to understand the status quo and future desires and vision
Build the road
Suggest innovations to improve outcomes, productivity and satisfaction while translating the business culture and values into physical space services
Start the journey
Triangulating business goals with real estate markets and investment timing is critical

Develop action plans and timelines for delivery, along with protocols for ongoing continuous assessment. This sets the direction forward.
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Drawing on our experience with courageous communication and action-oriented approaches, we work effectively with various groups, teams, and organizational functions to reach win-win agreements. We foster innovative ideas and facilitate creativity, leading to the development of strategies. By introducing breakthrough thinking and enabling new models to emerge, we achieve operational and financial success.
Hospitality WorkX Approach

We provide an experienced based approach to our work. We have designed, developed and delivered successful program that have legacy in the areas we operated.

We’re not a “one size fits all” group. Our program is customized to meet the needs of each client and what their goals are.

We use an introspective approach focusing on the individual. This brings out everyone's genuine self to ensure long term effects are felt.

Our focus brings in both internal and external prospective for our clients. Hospitality knows no boundaries and the internal efforts should similarly lead to an external approach.

Takeaways are essential for creating lasting impacts. Providing something that people can refer back to continuously.

We prioritize building from the end user up, which is a stark departure from the top-down approach.
The Hospitality WorkX Process

Leadership Connection and Immersion
How could people exist
Understand the future vision and direction, as well as the existing challenges
How do people exist now
Review the cultural evolution and unique aspects of the current community
Survey and study daily life and the community: How time is spent, what brings joy and the experiences that are enjoyed
Determine the attributes of the future experience
Gain alignment

Consider what is experienced: Sensory moments
Consider actions:
Humble gestures
Consider services:
Amenities experience
Develop a comprehensive delivery approach including workstreams, delivery leads, proposed governance, key performance indicators and a communications strategy
Mandate flexibility and equity
Create educational approach for leading the way

Hospitality WorkX approach to working with the team


We help groups understand
“The Meaning of Team”
It takes a team to deliver service excellence.
The best teams have each other’s back.
Being a teammate requires respect and the absence of
judgement.


We help organizations create a“Culture of Happiness” amongst the teams
You can’t deliver good service if you aren’t happy.
Happiness is infectious, share it!
Make an emotional connection.